How To Whitelist an Email: Full Guide For 2024

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Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.

To Ensure You Are Receiving Your HonestBurst Emails Do The Following:
Be sure to add the corresponding HonestBurst email addresses to your email white list to ensure the best chance of receiving our content and updates

A whitelist is a list of accepted items or ersons in a set… a list of e-mail addresses or domain names from which an -email blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.
Honest Burst applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the mean time, you might unexpectedly find you’re not getting your subscription’s content…
As it happens, there’s something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “white-list”.

White-list us now, before your delivery is interrupted.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. (Forward the answer to us, and we might add it!) If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

How To Whitelist an Email in Gmail

If you use Gmail as your email provider, it’s easy to stop certain Gmail messages from going to spam. You just need to set Gmail spam filters to never mark all future communications from that sender as unwanted mail. Whitelisting emails in Gmail can be done quickly through the web client:
  1. Log in to your Gmail account.

  2. Click the Settings gear icon in the top-right corner, then select See all settings.

    Gmail Settings

  3. Navigate to the tab labeled Filters and Blocked Addresses to access information about your existing filters, and select Create a new filter.


    Gmail filter

  4. Enter the emails or domains you want to add to the Gmail whitelist into the From section.

  5. Click Create filter to confirm.


    Gmail Create Filter

  6. Put a mark next to Never send it to Spam to add this address to the Gmail safe sender list.

  7. Click Create filter again to save settings.


    Gmail Save Settings

    Using Gmail’s filter settings, you can also star these emails, apply a chosen label, mark them as important, or perform other actions.

Whitelisting in Gmail mobile app

The Gmail mobile app does not have an option to create advanced filters, but it offers the possibility to whitelist senders in your spam folders:
  1. Open the Gmail app.

  2. Navigate to Spam or Junk folder.

  3. Click on the message you wish to view.

  4. Select the option Report not spam. You will now receive messages from this sender as normal.

Gmail App Report

How to Whitelist an Email in Outlook

To whitelist email domain or a specific address in Outlook.com means adding it to a group called Safe senders. A whitelisted address will bypass Outlook spam filters and be delivered to your inbox. To add an address or domain to the Safe senders list:
  1. Sign in to your Outlook inbox on the web.

  2. Select the gear icon in the top right corner to access Settings.



  3. On the left sidebar, click on Mail, then navigate to Junk email.

  4. Click on +Add under Safe senders and domains to add a contact to the allowed list.

    Outlook Add Plus

  5. Enter the domain name or email address you wish to add to Safe senders. Make sure to include the @ character for domain names.
Alternatively, you can simply add an individual address that has sent you a message to your Outlook Contacts. Though they lead to the same result, this method is quicker and more efficient than manually entering information.

Whitelisting in Outlook mobile app

You can also whitelist emails in Outlook using your mobile device. Here’s how:

  1. Open the Outlook mobile app.

  2. Open a message from a sender you want to whitelist.

  3. Click on the three dots on the top.

  4. Click Move to Focused Inbox.

  5. In the pop-up window, click Always Move to save your decision.

Outlook Always Move

How to Whitelist an Email in Yahoo Mail

If you want to move a sender or domain name to the Yahoo Mail whitelist, the process is even simpler than with other service providers mentioned above. If you have already received at least one message from the address and it ended up in the Spam folder, open the message and mark it as Not Spam.

Yahoo No Spam

Once you have marked the email as not spam in Yahoo, the Yahoo spam filter will automatically allow future messages from the same address into your inbox.

However, if the person you’re attempting to whitelist hasn’t yet sent you a message, you’ll need to go through the following steps to whitelist the address:

  1. Navigate to Settings icon, then click More Settings from the Yahoo Mail Menu.

    Yahoo Settings

  2. Select Filters and hit Add new filters to enter information about the domain name or sender.

    Yahoo Filters

  3. From here, you can enter any string of text you want to whitelist in future emails. This could be anything from an email address or domain name to something you expect to be in the body of the message.

    Yahoo Filters

  4. Fill in the details and save the filter.

Whitelisting in Yahoo Mail mobile app

To whitelist Yahoo Mail on mobile, just follow these easy instructions:

  1. Open the Yahoo Mail mobile app.
  2. Click on the Inbox folder icon in the bottom left.
  3. Choose Spam from the options.

    Yahoo Mail Spam

  4. Find and select an email from the sender you wish to whitelist.
  5. Click Move and then select Inbox.

    Yahoo Mail Move

How to Whitelist an Email Address in AOL

Many people looking for AOL whitelisting instructions are confused by the fact that there’s no traditional email whitelist. Instead, it considers all mail addresses users have in their address books to be trustworthy. This means that the contract list in AOL essentially serves the same purpose as the Gmail and Outlook whitelists.

Here are step-by-step instructions for whitelisting an email address in AOL:

  1. Log in to your AOL account.
  2. Open Contacts from the left navigation pane.
  3. Click the New Contact icon and enter the required information.

    AOL New Contact

  4. Click the Save button at the bottom.

    AOL save button

    As you can see, the entire process is straightforward, and deleting existing contacts is similarly easy. All you need to do is select the address you want to delete, click Edit contact, and click Delete contact at the bottom of the page.

    AOL delete contact

    If you want to block the deleted contact, you need to go to Settings → Security and privacy → Blocked addresses. There, you can add the contact to your email blacklist or even choose to clock all senders except contacts.

How to Whitelist an Email Address in Zoho

Because of its enterprise-oriented nature, Zoho does a lot to protect its users from spam emails (which are the biggest source of phishing scams), and it equips them with many effective tools to help them ensure that illegitimate messages are blocked and legitimate ones are delivered.

One such tool is the Zoho whitelist, and this is what you need to do to add a mail address to it:

  1. Login to Zoho Mail.

  2. Go to Settings.

  3. Navigate to Anti-Spam and click on the Email Address option.

  4. In the Allowlist / Blocklist Emails tab, click + Add.

  5. Enter the address and click Add again or press the Enter key.

    Zoho Add Again

How to Whitelist an Email Address in ProtonMail

ProtonMail is a secure email provider that uses end-to-end encryption to protect its users from spammers, hackers, and other unauthorized third parties. It has a built-in smart spam detection system capable of automatic mail filtering.

While ProtonMail’s spam detection system is typically very reliable and accurate, it can make a mistake from time to time and place a legitimate message in the spam folder. To prevent this from happening, users can whitelist trustworthy mail addresses by adding them to the ProtonMail whitelist.

  1. Login to your ProtonMail account.

  2. Click the Settings gear icon in the top right and press All settings button.

  3. Click the Filters tab.

  4. Press Add address or domain button under Spam, block, and allow lists. Then select Allow.

    ProtonMail Add Address

  5. Enter the sender’s email or domain name and click Add address.

    ProtonMail Allow

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